Who Regulates Us


Association of Residential Lettings Agents

ARLA is the UK's only self-regulating professional body for the residential lettings industry. The association expects the highest levels of professionalism from is its individual members, each adhering to a strict Code of Practice covering all aspects of letting and managing a property. When you are looking to rent or let a property, you should look for the ARLA logo and get expert advice from the UK's best lettings agents.

For more information visit the ARLA website at:





The Property Ombudsman

The Property Ombudsman came into being on 1 May 2009. 

By dealing with a Member of the TPO, the public may be confident about the agent's approach in its dealings with actual and potential buyers and sellers of residential property or lettings in the UK.

The Property Ombudsman provides a free, fair and independent service for dealing with unresolved disputes between sales and letting agents who have joined the TPO and consumers who are actual or potential buyers or sellers or landlords or tenants of residential property in the UK.

For more information, visit The Property Ombudsman's website at: